Frequently asked questions

Send your quote request, stating the series, frame colour, upholstery and options you want. Our team confirms specs and pricing. You can also contact our sales team directly for a tailored proposal on multi-machine floor plans.

Because every machine is built to order in Laval with your chosen colours and options, lead times depend on configuration and volume. Your soumission confirms an estimated production and shipping window for your full order.

Yes. Gyms, universities, hotels and private facilities work with a dedicated sales contact for volume pricing, floor planning and phased deliveries. We equip full plancher layouts across every series, from Pro racks to Precision selectorized stations, and coordinate everything through one soumission and one account.

Yes, before production begins. Frame colour, upholstery colour, logos and options can all be adjusted while your soumission is being finalized. Once your order is confirmed and enters our build queue, a change may affect the lead time, so review your choices with your sales contact first.

Atlantis machines are delivered and installed in more than 65 countries, shipping from our factory in Laval, Quebec, north of Montreal. Whether you equip a single studio or a full commercial plancher, we coordinate freight and logistics to your site through your sales contact.

Yes. Professional installation is available so your machines arrive assembled, levelled and ready to train. Our team positions each station to your floor plan, verifies movement trajectories under load and completes a post-shipping bolt check before handover. Ask your sales contact to include installation in your soumission.

Machines are protected for freight and shipped from Laval by the method best suited to your destination and order size. On arrival, we recommend the post-shipping bolt check that is part of our maintenance program, to confirm every fastener is torqued before first use.

Yes. We help design complete plancher layouts across every series and machine type, from racks and rigs to selectorized and plate-loaded stations. Deliveries can be phased to match your construction or opening schedule, and installation is coordinated so your space is training-ready on time.

Every Atlantis machine carries a 10-year warranty on the structural frame and moving parts, its welds and the weight stack plates. Pulleys, bearings, bronze bushings and guide rods are covered 5 years. Cables, rubber handgrips, belts, weight stack pins and seat hydraulics are covered 1 year, upholstery 180 days, Atlantis accessory bars and handles 1 year, and other accessory bars and handles 90 days. Weightlifting platforms carry 1 year on the metal frame, wood and rubber components, and 180 days on the logo. Labour on the 10-year items is covered 1 year after delivery, within Atlantis or its distributors' service zones.

Our frames are engineered from heavy-gauge steel and built to be maintained and rebuilt for decades. That structural confidence is why the frame, its welds and the weight stack plates carry the longest term we offer, 10 years, while serviceable wear parts are designed to be replaced rather than the machine.

Yes, each on its own term. Pulleys, bearings, bronze bushings and guide rods are covered 5 years. Cables, plastic bushings, rubber handgrips, belts, weight stack pins and seat hydraulics are covered 1 year, upholstery covers and seams 180 days, Atlantis accessory bars and handles 1 year, and other accessory bars and handles 90 days. All of these parts are fully serviceable and replaceable, so a worn component is renewed and the machine keeps performing for years.

Follow our maintenance program: lubricate carriages and guide tubes about every 90 days, tighten bolts weekly, inspect cables and belts weekly, and complete the post-shipping bolt check. Regular care keeps moving parts within tolerance and keeps your warranty support straightforward.

Lubricate the carriages and guide tubes about every 90 days with lithium grease, and clean and lube the guide rods on the same schedule. This keeps linear travel smooth and quiet, protects bearings and bushings, and preserves the engineered movement trajectory your athletes feel on every rep.

Each week, tighten all bolts and inspect cables and belts for wear, fraying or glazing. On a busy commercial plancher these two quick routines catch issues early, keep resistance smooth and safe, and extend the life of every moving component before a replacement is ever needed.

Complete the post-shipping bolt check before first use. Transport can loosen fasteners, so verifying torque on every bolt confirms the machine is safe and solid. If our team installs your equipment, this check is part of the handover; otherwise it is a quick, essential first step.

Yes. Cables, pulleys, cartridge and bronze bushings, linear bearings, selector pins, upholstery pads and rubber bumpers are all serviceable and replaceable. Nothing is throwaway. Our machines are built to be maintained and rebuilt, so a station stays on your plancher and performing for decades.

Contact our team with your model number and the part needed. Because we manufacture in Laval and design machines to be rebuilt, we support wear parts across every series. Provide the model, such as PW212 or B856, and we help you order the correct serviceable component.

Fourteen frame colours are available, with no tiers and no upgrade band: Meteor Black, Phantom Black Matte, Vulcan Black, Ash Grey, Anvil Grey, Cyclone Grey, Knight Grey, Chalk, Apollo White, Atlantic Blue, Admiral Blue, Clover Green, Canary and Matador. Additional colours are available on request.

More than 60 upholstery colours are available, from Snow, Black and Cadet to Saddle Tan, Emerald, Jade, Neptune, Candy Apple, American Beauty and Burgundy. You can match a brand palette or contrast the frame, and additional colours can be sourced on request.

Yes. Custom logos can be applied to your machines, and weightlifting platforms have an engineered maple surface in a satin finish, with custom logos too. It is a clean way to brand a commercial plancher. Share your artwork with your sales contact when finalizing your soumission.

Yes. Beyond the standard palettes, additional frame and upholstery colours and custom logos are available on request. Because every machine is built to order in Laval, our team can discuss options for your project and confirm what is achievable within your soumission and timeline.

Our series are Pro, high-performance and adjustable; Precision, selectorized isolation; Power, plate-loaded plus bodyweight and benches; Natural Motion, selectorized; the Bench series of isolation and Olympic benches; and the Athletic series of racks, rigs, platforms and accessories. Each targets a different training need.

Plate-loaded machines like the PW412 Hack Squat Pro use Olympic plates for heavy, scalable resistance. Selectorized machines like the C105 Leg extension use a pin-selected weight stack for quick, isolated adjustments. Many floors combine both to serve strength, hypertrophy and rehab work.

Each product page lists the model, the series, the machine's own weight and its footprint, given as length by width by height in inches and centimetres. For example, the PW702 Hip Thruster Pro measures 186.7 by 140.3 cm and weighs 394 lb (178.7 kg). These figures help you plan floor space and delivery. For the working load of a specific model, ask your sales contact.

Popular models include the PW212 Pendulum Squat Pro, PW419 Unilateral Leg Press Pro, D227 Glute and Ham Developer, P337 Olympic Flat Bench Press (with pivot), the D438 Lat Pulldown and Low Row combo, and the C513-8 and RS613-8 Power Racks 8'. Your sales contact can recommend a mix for your goals.

Our racks and cages are built from heavy-gauge steel with attachment slots on all four sides, so you can mount accessories and expand a station over time. The matching platforms, such as the B4872 for the C513-8 and RS613-8 Power Racks, have an engineered maple surface in a satin finish with a steel frame contour, and custom logos are available for a branded floor.